We provide strategic advisory bank team for consulting, supervising and outsourcing. We serve as a ‘trusted advisor’ to help you in develop a Master Plan for your corporation, formulating and fine-tuning your bank strategies, and business partner in helping you execute your bank strategic and achieve corporate objectives.
We help you identify new business opportunities, develop and deliver solutions, expand your market relationships and promote your unique capabilities. Strong leadership, efficient growth, innovation and agility continue to be important success factors in a volatile global environment. Financial Wealth helps executives identify and assess possibilities to select the strategy with the strongest potential to target and deliver value.
Banking and Finance Advisory including:
Indonesia Banking Services Transformation
Asia rapid shift towards digital banking in Indonesia presents opportunities for both incumbents and attackers to enhance customer engagement and add value. In order to capture the growth potential in Indonesia’s increasingly digital customers, banks should invest in new capabilities. To keep up with fast pace of change in today’s banking landscape, banks should become more agile; that is, the need to be both flexible and dynamic in response to shifts in technology and customer behavior.
Indonesia’s Digital customers bring value to banks, but they are also used to the high level of responsiveness, customization, and service that receive from native digital firms. To attract and satisfy these customers, banks should adopt a ‘customer centric mind set and redesign customer journeys.
In this new paradigm, Indonesia banks start with a significant strength: high customer trust. We believe Indonesian banks should start integrating and broadening their offerings across their customer’s daily lives, creating seamless ecosystems that improve stickiness and drive growth.
The shift towards digital banking services in Indonesia will continue. Consumers are increasingly open to digital channels and digitally active consumers bring more economic value to their banks.
Transformation in banking services specially has given the opportunities for rapid growth, competition both within and from without the banking sector will be intense. Bank should continue their digitalization effort and move quickly to attract new customers and build loyalty with excellence services.